Superb service to back up excellent products

My measure of a company is the combined quality of their products and customer service. I’d only consider product quality if I led a perfectly blessed life, but that’s not the case; I occasionally need to call on customer service. My personal proof of Momentum’s product quality is the Storm II that I bought in 2011 as a dive watch, and which, aside from a couple minor hiccups, has performed like a trooper ever since. Momentum’s customer service is even more impressive, having never failed to satisfy any reasonable request. “Kim,” who is my only human contact with Momentum, is largely responsible for this experience.. My personal thanks to her.

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