Industry leading service.
Our watchmakers know your Momentum watch inside and out, so when
your watch needs maintenance or a repair, we do it best.
Warranty — How it works.
Momentum offers a limited warranty covering defects in materials and workmanship for a base period of two (2) years after original purchase from an authorized Momentum dealer. The warranty can be extended in 2 year increments, to a maximum of 6 years, by getting a Factory Full Service. Our warranty means that if the materials in your watch aren’t right, or if the watch isn’t put together correctly, we’ll repair or replace it, at our option. But, this doesn’t mean you can abuse your watch and expect us to fix it for free. We don’t cover normal wear-and-tear, or batteries, worn out straps or bracelets, scratched or cracked crystals, dents or impact damage to the watch case, loss or theft. You will void your warranty if you forget to screw down or push in the crown and expose your watch to moisture, push the buttons underwater, or open the caseback. Proof of purchase is required for all warranty claims and service requests, so hold on to your receipt. Momentum will not accept a warranty claim or repair request if a watch has evidence of abuse, excessive wear or misuse.
Factory Full Service & extending your warranty.
When we do a Factory Full Service on your watch, we replace the battery, lubricate or replace the o-ring seals, then reseal the case and test it to its original waterproof specification. This Factory Full Service includes the cost of shipping your watch back to you AND extends your original base warranty for an additional 2 years, to a maximum of 6 years from date of purchase.
How to send in your watch for service.
Download and print out the Service and Repair Form. (This gives you full instructions and the address of the nearest Factory Service Center.)
What will it cost?
Every repair is a little different, so we need to receive your watch and evaluate it, before we can give you a final price…. but you can check our Repair Cost Guideline Chart for an approximate idea as to what your repair might cost.